AB
Annette Black@sarah.smith
January 12, 20254 min read
Wazapin 2.0
A major platform release — unified inbox, supervised AI agents, Pulse visibility, and commerce workflows in one customer operations workspace.
Wazapin Changelog
Last updated: January 2025
Read Update
AF
Albert Flores@Albert.Flores
January 10, 20253 min read
New Feature Alert: Advanced Analytics
We've just launched our new Advanced Analytics Dashboard! Gain deeper insights into your customer data with customizable reports and real-time metrics designed to help you make smarter decisions.
KM
Kathryn Murphy@murphy,k
January 9, 20255 min read
Enhanced Security Measures
Your data security is our top priority. This update introduces advanced encryption protocols and multi-factor authentication to ensure your customer information stays safe and secure.
Turn Every Customer Conversation
into a Measurable Outcome
Run inbox, CRM, and commerce from one workspace. Add AI when volume spikes — prove outcomes in Pulse, not a spreadsheet debrief.