"We've improved response times, gained actionable inbox visibility, and cut handoff friction after switching to Wazapin's unified customer operations workspace."
Brooklyn Simmons
Vice President, Hurs Review
Automations
One workspace for inbox, CRM, and AI agents
Run WhatsApp customer operations from a single platform — campaigns, commerce, routing, and supervised AI built for teams that close revenue.
Teams across Indonesia run customer ops on Wazapin
Automations that keep revenue moving
Handoffs, notifications, and renewal tracking built into the same workspace your agents use — less tab-switching, more closed loops.
Features
Everything your customer team needs in one workspace
Inbox, CRM, campaigns, and commerce connected around one customer record — built for teams that sell and support on WhatsApp.
Centralized Customer Data
Keep all customer information in one place
Sales Automation
Automate repetitive tasks like follow-ups and reminders
Pipeline Management
Visualize and optimize every stage of the sales process
Integrations
Works with Tools You Already Use
Connect Wazapin with Meta WABA, payments, logistics, and the tools you already use
Explore Integrations
Our Customers
Why teams choose Wazapin
Teams running WhatsApp customer ops at scale
"Wazapin is the best tool we've found for WhatsApp ops. From supervised AI agents to workflow automations and integrations, it helps our team close more without losing context."
Robert Fox
Regional Sales Manager, Airtable
Turn Every Customer Conversation
into a Measurable Outcome
Run inbox, CRM, and commerce from one workspace. Add AI when volume spikes — prove outcomes in Pulse, not a spreadsheet debrief.